Scrum Master
Location: Spring, Texas
JPC: 1078
Role and Responsibilities:
Promotes Flow and Delivery Excellence
- Owns execution and dependency management within and across teams, proactively escalating and motivating the team to resolve blockers.
- Collaborates with Product Owners, Architects, and Project Managers to align on priorities and delivery risks.
- Analyzes bottlenecks using tools like Value Stream Mapping, Cumulative Flow Diagrams, and Dependency Management to improve throughput.
- Has decision rights to raise and address team capacity constraints to ensure sustainable delivery.
Steward’s Iteration Execution
- Drives consistent and prioritised work intake aligned with team capacity and PI objectives.
- Ensures all work is visible in ADO with high data quality, clear acceptance criteria, and traceability by holding team accountable.
- Owns Agile ceremony outcomes (daily stand-ups, Sprint Planning, Reviews, Retrospectives) and team engagement.
- Provides timely and insightful status updates to stakeholders, promoting transparency and trust.
Champions Continuous Improvement
- Encourages the team to own implementation of retrospective action items and tracks their impact.
- Proactively interprets delivery metrics to identify flow improvement opportunities and owns their implementation.
Builds a High-Performing Agile Team
- Strengthens relationships with stakeholders, including Product Owners, Project Managers, and Architects, to align on goals and execution.
- Promotes psychological safety and fosters a collaborative, inclusive team culture.
- Coaches the team in Agile mindset, principles, and practices, tailored to their maturity level.
- Conducts skills and maturity assessments to ensure team is equipped to deliver on demand.
Leads PI Planning Preparation and Execution
- Has sufficient domain knowledge to guide accurate work estimation and planning.
- Ensures dependencies and risks are understood, identified, incorporated, and managed throughout the PI cycle.
- Collaborates with RTEs, Product Owners, and Project Managers in PI planning events to align across teams and projects.
Operational Excellence and Role Stewardship
- Maintains team tools and artifact storage (e.g., SharePoint, Compass, ADO) and encourages the team to create and update artifacts as needed to support visibility and governance.
- Ensures that core ADO fields are completed, and the backlog is groomed regularly to support technical excellence measured through quality metrics.
- Leads & coordinates incident management & operational change management.
- Participates in Communities of Practice and mentoring programs to share knowledge and grow expertise.
- Stays current with continuing education in the P&P Job Family and contributes to role evolution.
Top 3 skills:
- Solid knowledge of Agile processes, working proficiency with ADO, and familiarity with ServiceNow
- Assertive and able to provide constructive feedback and/or redirection to individuals when needed
- Shows initiative to improve team efficiency and metrics
Contact: ruchi.tammara@pantheon-inc.com