Account Manager
LOCATION
DESCRIPTION
Pantheon is a leading provider of IT Process Automation software. Pantheon is headquartered in Reston Virginia with offices in Houston and nine other locations around the world.
Our product, Odyssey, is the market leader in Workflows and automating Change Management processes. Odyssey helps companies cut costs by completely automating their change and deployment management processes with huge reduction in downtime and manual errors.
We are a company of exceptionally bright, talented and experienced professionals working in a fast-paced culture where every team member has significant autonomy and responsibility. We value innovative thinking, elegant, simple and pragmatic design, exceptional team chemistry and an innate passion towards work. If you are a driven individual with an obsession for perfection, you are a right fit for Pantheon.
We are looking for a Key Account Manager to be based in The Woodlands, TX, to create long-term, trusting relationships with our customers. The Key Account Manager’s role is to oversee a portfolio of assigned customers in the US, develop new business from existing clients, manage existing clients, account management, and actively seek new sales opportunities.
Responsibilities:
The Key Account Manager works together with the business line manager to build an account plan and is responsible for client relationship management based on the account plan.
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
- Be able to prospect, evaluate, propose and close new opportunities.
- Be capable of handling a single account or part of a large account, with an indicative book of business of up to 5 million per year
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C- level.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives, by collaborating with delivery manager.
- Drive revenue growth at the target account. Build an account plan with focus on relationships, opportunities and revenue.
- Make pricing decisions within the scope of the Master Services Agreement. Support pre-sales proposals for new business development outside of account scope
Qualifications:
Bachelor’s degree and will also consider three years of progressive experience in the specialty in lieu of every year of education and 3+ years of experience, with strong sales/relationship management/client partner experience
- Significant business development and project management experience
- Experience in the relevant in IT Staffing, Consulting is required
- Track record of interacting and building relationships with client contacts
- Hands-on experience with proposal creation and leading proposal presentations
- Strong leadership, interpersonal, communication and presentation skills
Benefits offered:
- 401(k)
- Dental insurance
- Remote and Hybrid Work
- Health insurance
- Paid time off
- Vision insurance