Change Management demands knowing every piece you are changing, understanding the impact of the change, and validating that your change had the intended outcome. Odyssey helps you at every stage of the process.
Plan your prospective changes in development via Odyssey. Because the workflow applies the changes, when the new configuration or code is transferred to the acceptance environment, and eventually the production environment, every change is accounted for and uniformly applied to dozens or hundreds of servers.
Even in the development environment, a workflow is used to deploy variations of the proposed change quickly and consistently. By capturing every aspect of the change, no steps, modules, or configuration files are forgotten in the process. If the process requires a code build, let Odyssey automate compiling or packaging to save hours of developer drudgework.
Change Request Management
A built-in Change Request ticketing system allows the request to begin from any authorized party – developers, admins, or business owners. The workflow enforces complete documentation on the change before the developers or admins can request approval. Odyssey then routes the change request to the right people. It doesn’t matter if your Change Review process requires unanimous approval, or weights some authorities more heavily than others, or requires approvals from different groups a different stages, you can configure your workflow to meet your organization’s needs for supervision and accountability.
Testing and Acceptance
The same workflow enacted to deploy the change in the development environment is used in the testing or acceptance environment, which gives greater consistency and predictability in a fraction of the time it would take to manually recreate the proposed changes. Odyssey then launches your automated testing tools to validate if your systems and services are still responding in the desired manner. Test results are automatically distributed to the admins and management.
The admins request final go-ahead with the press of a button, and the approver gives consent through Odyssey. The same workflows that successfully deployed the changes in development and testing environments are used once again to assure the same results in production, whether deploying once or to hundreds of servers or devices. Odyssey launches your automated testing tools to validate if your systems and services are still responding in the desired manner, and sends final reports confirming success in your production. All of the guesswork and hassle was replaced by proper planning and testing earlier and a clean automated deployment when it mattered.