Welcome to Pantheon

Pantheon Global Services Organization specializes in providing a wide array of software development, consulting and support services. Our technical and business consulting services are organized as specific centers of excellence with exclusive focus on the respective technology solutions and toolsets. Pantheon Services holds primary vendor status with many of the Fortune 100 companies. Our service regions include North America, South America, Europe, South Asia, Asia Pacific and Australia.

Odyssey HelpDesk

Would you like to start using Odyssey HelpDesk now? Go to Portal

No Hassles - Just Issue Tracking

Pantheon’s Odyssey HelpDesk is an online issue tracking system that provides a no-hassle solution to manage issues in your organization. Why tackle the complexities or costs of standing up a ticketing system and training your staff when Odyssey HelpDesk makes it easy?

Odyssey HelpDesk

  • Enter, update and track issues in an easy-to-use web interface or iOS and Android apps
  • Automated email communication to the stakeholders.
  • Built-in reporting to highlight the challenges and trends.
  • No unnecessary costs or high-IT administration overhead.

Hosted in the cloud, Pantheon manages the Odyssey HelpDesk service: Pantheon performs the system maintenance, backups, disaster recovery, and service delivery of the ticketing system. You can concentrate on providing better services to your stakeholders.

Feature Packages

Odyssey HelpDesk is available in packages and prices that fit your organization:

Feature Free Startup Company Enterprise
Users 1 - 5 6 - 50 51-100 101 +
Storage 500 MB 10 GB 100 GB 1000 GB
iOS and Android Apps Yes Yes Yes Yes
Own Domain No No Yes Yes
Backup Downloads No No Yes Yes
Branding Powered by Odyssey Powered by Odyssey Powered by Odyssey Powered by Odyssey with and Your Customizations
Support Level Basic (Email only) Intermediate (Email and App) Intermediate (Email and App) Advanced  (Email, App and Phone, 24/7 Global Support)
Multi-Language Support Data Only Data Only Data Only Data and Apps
Reports None Basic Intermediate Advanced
Cost per month Free $5/month/user $50/month/user $150/month/user
Are you interested in learning more about Odyssey HelpDesk?