Welcome to Pantheon

Pantheon Global Services Organization specializes in providing a wide array of software development, consulting and support services. Our technical and business consulting services are organized as specific centers of excellence with exclusive focus on the respective technology solutions and toolsets. Pantheon Services holds primary vendor status with many of the Fortune 100 companies. Our service regions include North America, South America, Europe, South Asia, Asia Pacific and Australia.

Malaysia

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Desktop Technician Level 1 and 2

JOB ID: 27-3-17

Location: Kuala Lumpur

Length: 12 months

Description:

Perform standard desktop technical activities in support of Windows 8 hardware and software
Relocate & install PCs, printers & other peripherals including standard software within all locations.
Install & configure of end user software, e.g.: MS Office, MS Outlook.
Observe organization security & safety regulation in particular to virus protection.
Ensure software is virus free prior to installation. Install Local Area Network (LAN) client software & hardware as appropriate.
Update hardware/software asset data using Asset Center database upon installation or relocation of any PC equipment.

Technical Skills:

  • For Level 1 Technician requires 2-4 years years experience in PC/printers support & maintenance.
  • For Leve 2 Technician requires 3-6 years years experience in PC/printers support & maintenance.
  • Proficient in English (written & oral).
  • Pleasant personality & positive attitude
  • Effective end user communication, analytical skills & customer oriented
  • Proficient in supporting Window 7 & 8 client environment
  • Possess working knowledge in Outlook,
  • Proficient in WINDOW-based application such as MS Word, MS Excel, MS PowerPoint.
  • Knowledge of Symantec Antivirus/ Attachment Extra Program etc.
  • Basic knowledge in troubleshooting network connections with some understanding of basic TCP/IP concepts.
  • Basic knowledge in supporting iOS devices (i.e., iPhone and iPad).

Additional Information:

General Requirements: Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent. Required language(s): Bahasa Malaysia, English At least 2 year(s) of working experience in the related field is required for this position. Preferably Junior Executives specializing in IT/Computer - Hardware or equivalent. 5 Contract position(s) available.

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Network Operations Analyst Level 3

JOB ID: 24-3-17

Location: Kuala Lumpur

Length: 12 months

Description:

Network Operations Analyst Level 3 support.

Technical Skills:

  • Candidates should have 3 to 6 years experience in network technologies.
  • Candidates should have knowledge in Juniper and Cisco network technilogies
  • Candidates with CISCO certification will have advantage
  • Candidates should have experience in switches and routers - router-serial, E-Net, Switch-VLAN, wireless
  • Candidates should have good knowledge in (TCP/IP), ATM, MPLS, Frame relay CAT OS/IOS), Juniper, ISIS, Netscout, VPNÆs, Advanced IP Routing (EIGRP/BGP) and Firewall
  • We are looking for candidates with excellent analytical, problem solving skills and good writing skills
  • Adherence to safety policies, security and controls requirements are a must
  • Skiled in Microsoft NT Server/Desktop, QOS, Netscout, 802.1x

Additional Information:

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Network Security Analyst level IV

JOB ID: 23-3-17

Location: Kuala Lumpur

Length: 12 months

Description:

- The Network Security Analyst will provide highly available network based security services to match business needs.
- In-depth operational experience providing authentication, authorization, and accounting (AAA) services and automated mac authentication bypass functionality are the key components for this role.
- The candidate will utilize strong communication skills as well as enterprise level understanding of network and security technologies to deliver solutions that are both technically sound and supportable.

Technical Skills:

  • - Relevant network security certification is an advantage but not a must
  • - Expert skills in Firewall/IPS technology, i.e. Cisco ASA/Firepower/IPS - Juniper SRX/IDP
  • - Ability to use CSM, Space and FMC
  • - Expert skills in Network vulnerability testing, Intrusion Detection/Prevention technology
  • - Expert level in Cisco troubleshooting commands & networking concepts (routing, NAT/PAT, ACLs, etc)

Additional Information:

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Agile Team Coach

JOB ID: 6-3-17

Location: Kuala Lumpur

Length: 12 months

Description:

We are looking for an Agile Team Coach to work with the Infrastructure Service Delivery Management team to both learn/use Agile approaches and participate in assisting FI teams who are trying to become Agile.
This individual would be expected to become an embedded team coach within team and may also contribute (or have a role) for a number of squads. Though the scope of each coaching engagement varies (project vs. base support, training vs. consulting, etc.),
Spend time with the team / team leadership to understand their needs, problems, and wants
Devise a strategy to help transform the team to Agile or enhance the team's performance
Train the team on Agile concepts
Help the team set up tooling to track their work
Support the team as they go through their Agile transformation
For all of the above, early in the activities/process, also mentor team members in developing their understanding and capability in Agile coaching.

Technical Skills:

  • General Requirements:
  • A recognized Diploma or Degree in any relevant field.
  • Required languages: Bahasa Malaysia and English
  • At least 3 years of working experience in Agile Coaching
  • Applicants must be willing to work in KLCC area.
  • This is contract position.
  • Technical requirements:
  • Agile Team Coaching Experience
  • 3+ Years Experience participating on an Agile Team
  • Knowledge of and Experience utilizing Agile within a project
  • Knowledge of how to plan and estimate an Agile project
  • Knowledge of Agile Project Controls
  • Knowledge of and Experience in General Agile Implementation
  • User Stories and Requirements Gathering
  • Estimation of User Stories
  • Prioritization
  • Product Owners
  • Agile Metrics
  • Team Kick-Off
  • Experience with Scrum
  • Experience with Team Foundation Server for Agile Work Planning
  • Knowledge and experience with Agile Technical Software Practices
  • TDD
  • Automated Testing
  • CI/CD
  • Paired Programming / Mob Programming

Additional Information:

Suitably qualified candidates are invited to apply online. We expect to find the following info in your resume: - relevant experience in Agile Coaching - date of birth - date of availability for hire or notice period required - current salary - expected salary

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Lync (Skype-for-Business) Analyst

JOB ID: 6-3-17 -2

Location: Kuala Lumpur

Length: 12 months

Description:

To provide operational support, technical issues resolution & consultation and system administration of the LYNC Enterprise System infrastructure (voice & messaging).
Support the development of Best Practices, e.g. ability to develop, document and apply as required in line with corporate guidelines
Supports and participates in projects as required
Follows Problem and Change management guidelines
Support the development & execution of BCP/DRP and situation testing as required Interact with external suppliers/vendors as needed

Technical Skills:

  • Minimum 2 years experience in Lync 2013 or Skype for Business 2015 Enterprise Voice infrastructure & user support
  • Minimum 2 years experience in Microsoft server troubleshooting
  • In-depth technical knowledge & demonstrated expertise in the major functions and features of software and hardware infrastructure for LYNC Enterprise Voice (EV) System.
  • Skills in LAN and WAN technologies including Wireless, QoS, MPLS, leased circuit, frame relay, ATM, VPN and Internet
  • n-depth technical knowledge & demonstrated expertise in Microsoft Office Communicator & LYNC Peer-to-Peer tools.
  • Experience in Network Bandwidth Analysis / Traffic EngineeringÀ
  • Telecom Networking related experience with specialties in supporting one or more areas:
  • Network design skills
  • Cisco routing, switching skills, or Cisco VOIP
  • Experience in supporting IP Telephony systems.
  • Layers 1-3 technologies; routing, switching, IP addressing, Physical power, and cabling À
  • Experience in supporting Messaging & Collaboration Tools.
  • Voice Service technologies; Voice gateways, PBX, VMX, Call Center-IVR, Wireless
  • SIP circuit experience o Session Border Controller
  • Network routing and switching

Additional Information:

Suitably qualified candidates are invited to apply online. We expect to find the following info in your resume: - relevant experiencei n Lync (or Skype for Business) - date of birth - date of availability for hire or notice period required - current salary - expected salary

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Junior PHP/JAVA Developers

JOB ID: 28-2-17

Location: Kuala Lumpur

Length: Full Time

Description:

To research and develop new mobile application and game platform

Technical Skills:

  • Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
  • Some knowledge or basic knowledge on mobile operating system -Android, IOS, Windows
  • Some knowledge or basic knowledge on Mobile Payment & gaming program will be an added advantage
  • Required skill(s): Java, PHP.
  • Required language(s): Bahasa Malaysia, English
  • Applicants must be willing to work in Bangsar South.
  • 2 Full-Time position(s) available.

Additional Information:

Suitably qualified candidates are invited to apply online. We expect to find the following info in your resume: - relevant experience in software devlopment - date of birth - date of availability for hire or notice period required - current salary - expected salary

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Client Server Analyst

JOB ID: 20-2-17-1

Location: Kuala Lumpur

Length: Full Time

Description:

Basic Function :
To provides Global Consultation on Windows server and Storage technologies to Project Managers, ITL's, Application organizations and FI Operations

Computing Environment:
Dell desktop and server hardware,/W20xx Servers, Outlook,Lync , ITSM (Incident/Change Management), MS Office Suite and VMWare and Hyper-V Tools

Job Description:
Serve as Technical source for all companyÆs windows server and Storage (array/Backup) related projects/SWIs
Work on initiative or projects to meet customer and management request
Focal contact for divestment related activities within Server and Storage scope;
Consult with clients on Service Requests, Small Work Items and projects relating to organizational computing infrastructure, documenting recommendations using existing best practices for infrastructure changes
Receive and work requests to completion via the Small Work Items (SWI) process.
Interface with project managers, Operations, Customer Relationship managers and other teams as needed.
Interface with Engineering for development activities and projects.
Resource for computing infrastructure projects & project engagements.
Provide L3 support to both Server and Storage operations.

Technical Skills:

  • Technical Requirement :
  • The analyst must have 3+ year experience in the following:
  • Broad Infrastructure background (i.e. servers, storage, network, à)
  • In Depth Windows 20xx server Experience - Servers / Peripherals
  • High level Network understanding/experience (Routing, Switching, IP addressing, network utilization monitoring and Physical power and cabling)
  • Good knowledge on external storage and backups
  • Knowledge of Roles & Responsibilities within the organization
  • Fluent English
  • Sharp analytical skills
  • Must have attended any Windows server Microsoft course
  • Desirable to have or Skills Willing-to-Train:
  • Platforms: SMS, MS Terminal Server, Autoload
  • Knowledge of VMware and HyperV
  • Knowledge of MS Office Suite
  • Working knowledge of ITSM
  • Working knowledge of DMZ (Public and Private)
  • Knowledge about Disaster recovery
  • Familiar with Project Life Cycle
  • PowerShell Script
  • Operations Support Tools ( ECM, SCOM)
  • Dell Servers and storage Arrays
  • General Skills:
  • Teamwork and interpersonal
  • Ability to work within virtual global team
  • Strong logical thinking and analytical skills
  • Ability and willingness to learn new technologies and processes
  • Project Leader skills
  • Adaptability to change
  • Time management
  • Ability to lead small projects
  • Communication skills (written/oral)
  • Customer Service Focus
  • Planning and coordination skills (multi-tasking)
  • Self-starter and self-motivated (work with minimal direction and flexible structure)

Additional Information:

Suitably qualified candidates are invited to apply online. We expect to find the following info in your resume: - relevant experience in client server. - date of birth - date of availability for hire or notice period required - current salary - expected salary

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Project Interface Analyst

JOB ID: 20-2-17-2

Location: Kuala Lumpur

Length: 12 months

Description:

Basic Function:
Provide coordination and interface with PMs/ITLs/SWI leads to implement about 2000 servers a year.
Ensure familiar with various organizations involved in implementing server hardware/virtual.

Computing Environment:
Windows Server Environment (Windows Server Operating Systems, Storage, Dell & HP Hardware), Outlook, ITSM, MS Office Suite.

Job Description:
To oversee the activities of a team of Project Interface Analysts responsible for providing coordination and interface with PMs/ITLs/SWI leads to implement Wintel based servers and Storage within Windows Server and Storage Operations scope.
To performs and/or steward the following tasks:
Steward/oversee service projects (e.g. EOL), business projects, SWI and operations activities to ensure timely completion.
Provide resources by assign resources to work with PMs/ITLs/SWI leads to install Wintel server for infrastructure-related projects.
Manage team workload to assist with Projects that require Wintel server/services solutions.
Work with Server Team, Local Area Operations and other internal organizations to plan server replacements and server capacity expansions.
Review access requests using S&C support models
Work with local administrative management to progress/steward/meet local requirements and objectives for functional resources located in another country.
May have resources in multiple countries. Functional guidance is provided to all resources and consists of following dimensions:
Ensure local and organizational safety goals and objectives are communicated and achieved for all resources.
Help lead the team to achieve organization's common goals.
Assure proper work balance, challenging opportunities and continuous follow-up with each team member
Conduct annual PADP cycle for functional reporting staff.
Approve/Endorse vacations, time-off, overtime, expenditures, etc. to Functional/Administrative resources.

Technical Skills:

  • Primary Skill Set
  • Proven leadership, coordination and organization skills
  • Good interpersonal skills
  • Strong S&C knowledge
  • Organization structure & process knowledge
  • Basic understanding of Microsoft Windows operating systems
  • Nice to Have or Skills Willing-to-Train:
  • Knowledge of Operations
  • Knowledge of Dell and HP server hardware
  • Knowledge of Microsoft Windows operating systems
  • Knowledge of Server support management tool (ITSM)
  • Knowledge of standards, practices, and tools (e.g. ITSM, Oasis, etc.)
  • General Skills:
  • Experience in working in a global environment/leading virtual teams
  • Good analytical skills
  • Good verbal and written communication skills (English

Additional Information:

Suitably qualified candidates are invited to apply online. We expect to find the following info in your resume: - relevant experience in projects. - date of birth - date of availability for hire or notice period required - current salary - expected salary

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Business Development Manager

JOB ID: 1-4-17

Location: Subang Jaya

Length: Full Time

Description:

Sales of IT services & increasing company revenue.
Result & target driven, Go-getter.
Must be having industry contacts who can quickly give work.
Forecasting revenue on monthly basis with backup plans on what if not achieved.
Developing connections with decision makers & influencers,
Getting new customer accounts & increasing revenue from them, Meeting, talking, calling, chatting, emailing new companies & prospects on daily basis,
Following up contacts to probe their needs & propagating Pantheon's IT Service offerings on regular basis
Focusing on acquiring new business accounts, Building reliable & definite pipeline of prospects who would give business, Propagating Pantheon's IT service offerings.
Understanding client needs & mapping with Pantheon's services, bridging gap & qualifying to turn them into customers,
Weekly reporting in appropriate formats to Country Manager/CEO on progress,
Developing sales & marketing collateral as specifically needed to pitch to the prospects,
Maintain strict confidentiality of all information, contracts & customers - Prospects - Pipelines

Technical Skills:

  • Proven leadership, coordination and organization skills
  • Good interpersonal skills
  • Strong network.
  • Basic understanding of Microsoft Windows operating systems
  • Knowledge of outsourcing business.
  • Knowledge of IT markets.
  • Knowledge of generic software terms and products
  • Experience in working in a global environment working with virtual team and matrix reporting
  • Good analytical skills
  • Good verbal and written communication skills (English & Bahasa Malaysia)

Additional Information:

Suitably qualified candidates are invited to apply online. We expect to find the following info in your resume: - relevant experience in sales and business development - 5+ yrs of experience in IT Sales or IT Software Services sales - date of birth - date of availability for hire or notice period required - current salary - expected salary

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